Privacy Policy

Memento360 Photography & Events, S.L. informs you that, according to the provisions of the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Organic Law 3/2018 of December 5, on Data Protection and Guarantee of Digital Rights (LOPDGDD), we will process your data as reflected in this Privacy Policy.

In this Privacy Policy, we describe how we collect your personal data and why we collect it, what we do with it, with whom we share it, how we protect it, and your options regarding the processing of your personal data.

This Policy applies to the processing of your personal data collected by the company for the provision of its services. If you complete any of our forms, you must first accept the conditions of this Policy, and we will keep a record of that acceptance.

1. Data Controller

The data controller for the data collected on this website is:

Corporate Name: Memento360 Photography & Events, S.L.
CIF: B72469919
Phone: -
Email: info@memento360.es
DPO Contact Information: dpo@memento360.pro

2. Purpose, Legal Basis, and Retention

We collect and process your personal data through the forms found on our website: Contact and Office, and other landing forms:

Purpose: To respond to your information requests, address your inquiries, and answer your questions or concerns.
Legal Basis: The processing is based on responding after the completion and submission of the form.
Retention: Your data will be kept in our databases for 1 year.

3. Types of Data Collected

The types of data requested are identification and contact details.

We also automatically collect data about your visit to our website, as described in the cookie policy.

Memento360 Photography & Events S.L. does not collect particularly sensitive data such as race or ethnic origin, political opinions, religious or philosophical beliefs, union membership, health, sexual activity or orientation, biometric or genetic data.

It is the responsibility of each individual to ensure that the data provided is true, accurate, complete, and updated, and they alone will be responsible for any damage or harm, direct or indirect, that may arise as a result of the breach of this obligation.

If the data provided by a User belongs to a third party other than the person who provides the data, the User must inform the third party of the aspects contained in this Privacy Policy and obtain their authorization to provide their data to Memento360 Photography & Events S.L.

4. Data Recipients

The data may be communicated to third parties for the provision of various services, as Data Processors, but we will not transfer your personal data to third parties, unless required by law or you have previously agreed with us upon receiving prior information.

We share your information with:

Service providers contracted by us (Data Processors). For example: our specialized event teams, our hosting service, IT services, or legal advisors. We require all our processors to use the personal data provided solely for the intended purpose and, at the end of the contract, to return or destroy such personal data.
Service providers located outside the European Economic Area (international data transfers). In these cases, we require such recipients to comply with measures designed to protect personal data, and for this purpose, we rely on mechanisms approved by the EU that allow such transfers, such as standard contractual clauses.
By legal obligation: Tax Agency, competent Public Administration, Judges, and Courts, etc.

5. Rights of Data Subjects

You have the right to request confirmation as to whether we are processing your personal data and, if so, to access such data or request its portability.

You have the right to object to the processing of your data (we will always consider your objection to receiving advertising) and/or to request its deletion.

You can request the limitation of the processing of your data in the following cases:

While the accuracy of your data is being verified.
If the processing is unlawful, but you object to the deletion of your data.
When the company does not need your data, but you need it for the exercise or defense of claims.
When you have objected to the processing of your data for the fulfillment of a mission in the public interest or for the satisfaction of a legitimate interest, while verifying whether the legitimate reasons for the processing prevail over yours.

Additionally, you can revoke the consent given at any time. However, please note that after revoking your consent, we may continue to communicate with you when necessary to comply with our legal obligations or to execute the contract you have with us.

For the proper exercise of your rights, we request that, when making your request, you prove your identity by providing a copy of your ID card or an equivalent official document, and identify the company (or companies) to which your data is linked, if applicable. Channels available to you:

Letter: Addressed to Memento360 Photography & Events S.L., indicating "Data Protection" in the subject line.
Email: Sent to dpo@memento360.pro, indicating "Data Protection" in the subject line.

If you believe that we have not processed your personal data in accordance with the law, you can contact the Data Protection Officer at dpo@memento360.pro, indicating "Data Protection Complaint" in the subject line.

However, you can obtain more information about your rights by contacting the Spanish Data Protection Agency (www.aepd.es), where you can also file a complaint.

6. Updating the Privacy Policy

We strive to continuously improve our services, processes, and the protection of the rights of data subjects, so we will update this privacy policy periodically. We advise you to consult it regularly.